I am having issues with the Officejet 6310 and Vista. When i install the driver, everything is good and working. But when i switch the computer in sleep mode and then turn in back online, Windows tell me something got wrong and host process was closed. Here is the eventlog:
The only way i know to put it working again (reboot change nothing, printer disappear from the printel panel), is to uninstall and install again the huge driver (160M). When i try to uninstall, the setup behave poorly:
My officejet is connected through my lan, it may behave better through USB.
Update:
- I sent a mail to HP support. They ask me to stop hibernate. That's not even a workaround
- I installed an update for this printer which normaly wouldn't help. Except my troubles seems to be gone !
3 comments:
I have the same problem. But when I try to install the update, it says that it can't be applied to my machine(???). Congratulations for your solution!
I found another way:
Launch again the setup, but choose "Add Device". It will discover again the printer and working immediately without the pain of uninstall/install again :)
Hi,
What update did you install to fix the problem? A new printer driver? if so, what version/filename?
Cheers, Chris.
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