25 June 2006

Outlook "Check Names" button error nightmare

This error made me crazy. Everything works, except this <> "check name" button while creating the Outlook profile.

It can comes from many things, but here are the clues I know:
-Try on different computers with different users.
-When you get this error, go to control panel/courrier/ then remove the outlook profile before trying again.
-The other source of this problem is the GAL itself.
The RUS set up Exchange users's properties in AD. One of them is very important, showInAddressBook.

If this is a new user, try to force a rebuild of the RUS and offline addressbook and check eventlog for errors.

If the RUS or offline book is concerned, you can reset the Exchange system folder (take care!), KB 822444

From Microsoft KB:
How the Recipient Update Service Populates Address Lists

Troubleshooting the Recipient Update Service in Exchange Server 2003 and Exchange 2000 Server

Troubleshooting Check Name errors

1 comment:

Alex said...

I like using MS Outlook, because of this tool is easy to use and simply. What is more I like to solve other problems, but once I came across an complicated issue. It was resolved for seconds owing to a tool. Which might become good solution of diverses troubles - repair .pst file.